MISSION HOSPITALS - DYING RELICS OR FUTURE FOUNDATION
by
Richard H. Hart, MD, DrPH
The Challenge
The Seventh-day Adventist church has been known worldwide for its health
and educational services. For. years, foreign travelers were advised to
seek out SDA health care institutions for the best available medical
care. Through years of hard, creative work and sacrifice, Loma Linda's
alumni have been instrumental in establishing most of these hospitals,.
The names of these institutions - from Malamulo to Montemorelos, Mwami
to Manila, to name just a few - are synonymous with the history of the
church and LLU and recall some legendary giants from our past.
Today, the church operates over 160 hospitals around the world. Half of
these are in the U.S., with another 10 in Europe, the South Pacific, and
some of the more developed countries of Asia, The remaining 70 are in
the developing countries of the world - 25 in Africa, 1. 3 in southern
Asia, 10 in the Philippines, arid another 15 in Latin America. Each of
these institutions was established in an area of great medical need.
With roots in the first half of this century, they set the standard for
medical care, with creative western doctors being ascribed almost
magical powers to heal. Most of these institutions have also spawned a
network of rural clinics.
Unfortunately, the last two decades have dealt harshly with these
institutions. The quality of care has dropped dramatically as weakening
economies, shrinking overseas budgets, changing national and church
politics and other factors have taken their toll. Too many institutions
have slipped from setting the. gold standard to dragging the bottom,
with national governments and our own leaders wondering whether it is
worth continuing this deplorable state of affairs. Understandably, staff
morale suffers greatly in these situations. Even the normal upbeat
attitude, evident when Christians gather together, is lost and gloom
often reigns supreme making witnessing about God's love and care very
difficult. Various committees (of which I have occasionally been a
member) felt that the only reasonable alternative for saving the name of
the church is to close some hospitals to avoid embarrassment and further
erosion of our somewhat tarnished image. Ironically, the same
organization that runs some of the premier medical institutions in the
world now also tolerates some of the poorest institutions.
In recent years, a growing number of us at Loma Linda University, the
General Conference, and elsewhere, have become increasingly concerned
about this rapidly deteriorating situation. Lengthy philosophical
discussions have centered on such questions as: is health care a
necessary part of our legacy in all parts of the world; are we simply
trying to place too much on the back of a ten million member church; or
if indeed the era of medical missions has passed and we should consider
other avenues of service.
While opinions vary, the consensus has been that if the medical need
still exists, then our Biblical commission to teach, preach and heal is
still valid. More importantly, loss of our international commitment and interest could fundamentally undermine what this church
is all about and what Lorna Linda University has come to embody. In the
eyes of the world, we have proudly and appropriately been defined as a
people with a real and practical commitment to humanitarian service. To
back away from this challenge now would seriously question who we are
and what we stand for.
A quick survey of most developing countries will convince anyone that
the need is still real and, in fact, probably greater than it has ever
been. Except for a few of our city hospitals, we are often the only
source of health care for surrounding thousands, while the quality of
care in many government institutions remains very marginal. Most
developing countries are now averaging between $5 and $10 per person per
year on all health care expenditures, with no improvement expected soon.
After an initial flurry of interest in taking over all health care
institutions in the years after independence, most governments now
recognize their own financial and managerial limitations and are
requesting churches to stay in the health care business, offering to
return some of the previously nationalized hospitals. Ethically, it is
difficult to bow out on the basis of mission accomplished".
If we agree the need and purpose are still there, the next logical
question is whether we can financially and professionally manage 70
hospitals and " health care systems" in marginal economies with a
weakening donation base. The number of "inter-division" or expatriate
budgets used to send missionaries has significantly decreased in the
last few years. New funding mechanisms will need to be developed if we
are going to -find and maintain professionals. Even if the money were
available, are there physicians and others, from Loma Linda University
and elsewhere, still interested in international service? While these
questions can only be answered in time, it seems inappropriate and even
unbiblical to give up in the face of what are seemingly insurmountable
difficulties- Our church and professional forbearers would not
understand our lack of courage and commitment. Even more importantly,
would God?
The Plan
Given this established need, numerous discussions with church leaders
and health professionals have focused on possible options for the
future. While many issues remain to be discovered and resolved, there is
a surprising consensus emerging in some areas. Let me summarize these
quickly and indulge your understanding that while these are major
issues, I am convinced that the statements and implications are valid.
- A new management system for Seventh-day Adventist health care services
in developing countries will be needed before donors, governments, and a
new generation of professionals will invest in our future
- While national professionals and support staff are and should continue
to be the primary personnel in the system, there is value in
cross-fertilization with professionals from Other cultures for
establishing international. standards of care and maintaining a broad
diversity of expertise.
- New funding sources are available from both within and outside the
church if quality health care services with clearly identifiable goals
are being provided.
- A combination of former missionaries, and nationals from abroad now
living in this country, can provide a valuable pool of financial,
managerial, and personnel support by regular involvement in each
country's plans and needs.
- On a regular basis, sufficient medical equipment of good quality is
being recycled out of our institutions and medical offices in this
country to take care of most equipment needs abroad as long as an
organized inventory, repair, distribution and maintenance system can be
established.
- Current church policies and practices are a valuable resource for
managing institutions and personnel but increased flexibility will be
required in recruiting, funding, and retaining professionals.
- A pool of committed SDA professionals in this country and elsewhere will
respond to a call to service within reasonable financial and workload
parameters.
- LLU and the U.S. Adventist health care systems are interested and
committed to partnering with the global church in reestablishing the
prominence, quality, and sustainability of out mission hospitals and
associated health care services. The world church leadership recognizes
the enormity of the challenge
and is willing to welcome new partners in an attempt to accomplish our
collective health care goals in each country.
It is against this background of issues and assumptions that the concept
of Adventist Health International (AHI) has emerged. A new model of
partnership win be offered to those countries desiring assistance.
Individual AHI country organizations would be established which would
include three corporate members - the local union where ownership of the
institutions would generally remain, the parent division representing
the General Conference, and AHI. AHI's involvement would bring access to
some new resource,,,, but more importantly would establish new
management standards that would reassure potential donors and employees.
Through this network of local country corporations with improved
management techniques, strengthened professional staff, arid new
financial and physical resources, SDA health services could be upgraded
arid maintained at an acceptable level.
The enormity of this task is frankly overwhelming to even the most
stalwart among us. It was decided to try our theories out in several
areas before speaking publicly about it. Following discussions with
church leadership, two countries were identified with critical needs.
These were Guyana in South America, a part of the Caribbean Union of the
Interamerican Division, arid Ethiopia, a part of the Eastern African
Division. We agreed to take up the challenge.
Davis Memorial Hospital (DMH) in Georgetown, Guyana was on -the verge of
closing, Contributing factors included a weak national economy,
political isolation from donors, difficulty
recruiting doctors, and the management and morale problems typically
seen when an institution is dying. Patient count was approximately 5
patients per day, The hospital required heavy subsidy from the Caribbean
Union. With a promising national administrator, Mike Kendall, finishing
his Masters in Health Administration at Loma Linda, and an open spirit
of cooperation from the union and division, we took DMH on as our first
challenge, The story of this institution and the building of positive
momentum, are told elsewhere in this journal by Mike Kendall and Faye
Whiting, '90, an obstetrician/gynecologist from LLU, who agreed to be a
pioneer in this project.
Though far from completion, the, initial success in Guyana led us to
accept another request from the General Conference for Ethiopia, With a
membership of over 200,000, the church originally had four hospitals -
Gimbie, Debra Tabre, Dessie and Empress Zauditu, our flagship in Addis
Ababa. We lost all but Gimbie to the communist regime who came to power
after Emperor Haile Selassie. Now, despite stable national politics once
again, Gimbie was being threatened due to meager resources,
deteriorating physical plant, limited professional staff and all the
usual problems of a rural hospital. With the hospital serving a 200,000
population in Gimbie town and over two million in the surrounding area,
the government recognized both the need for the hospital and its
increasing inability to service that need. An ultimatum was issued in
early 1997 for the church to upgrade Gimbie or the government would be
forced to close it down or take it over. While the government's other
options were not good, this written protest about the quality and
capacity of our institution served as a "wake-up call" to the church.
The challenge at Gimbie was greater than that of Guyana! A new building
would need to be constructed to expand the very limited 70-bed capacity
and almost non-existent support services, Gimbie Hospital was built by
the Italians in the 1940's and very little has been done to the main
hospital buildings since that time. Though three national doctors and
one Filipino surgeon were on staff, their meager supplies and support
greatly hampered their ability to utilize their skills. After an initial
site visit in September, 1997, the Center for Health and Development at
the School of Public Health agreed to take it on and Rind raising began
with plans to start construction during spring break of this year. A
team of 28 SIMS students and faculty from LLU joined a group of 8
volunteers from Holland in March to begin construction and establish a
new system for both Gimbie and the 14 clinics scattered throughout the
country. Even more importantly, plans to establish AHI-Ethiopia were
begun with extensive negotiations with the Union, Division, and General
Conference. Objectives were established and legal papers were drafted.
Located in the western highlands of Ethiopia in an area of beautiful
rolling hills covered with farms and woods at an elevation of 7,000
feet, Gimbie is a 10-hour hard drive from Addis Ababa, from where many
of the building supplies needed to come. The challenges of a new
building were real. After four months, the foundation is in, and Gene
Witzel, recently retired after a distinguished building career in
Africa, is leading in the completion of construction. An AHI-Ethiopia
board has been established, staff are being recruited to fill the open
positions, and some positive momentum is starting to build. Donn Gaede,
one of our health administration faculty in, the School of Public
Health, recently spent a month at Gimbie, conducting in-service training
for the administrative team.. To date, around $200,000 has been raised
for the new building and to reestablish the pharmacy, lab and x-ray.
These funds have come from a variety of large and
small donors, both inside and outside the church, and another $150,000
or so will be needed before Gimbie can be expected to maintain itself
Plans call for a new 14,000 square foot, two story building that will
enable Gimbie to meet its obligations. A strategic plan has been
developed that can lead Gimbie back into full service and provide a
solid foundation for future expansion and the development of service and
training programs in the country.
The initial successes at Guyana and Ethiopia have led us to believe that
the basic premises of AHI are sound and may be applied elsewhere. The
amount of energy and time required in each country does mean that no
more than 2 or 3 new initiatives can be attempted at a time, at least
until a larger resource base can be established. While the burden so far
has largely been carried by LLU, the Adventist health systems in this
country, Maranatha, ADRA, and ASI have indicated their interest in
participation. Requests are coming in from other mission hospitals, but
it is important that a solid foundation with quality personnel and
policies be developed in each area so improvements will be maintained.
The Commitment
Many hours of discussion and reflection on these humble beginnings have
led us to affirm the three unifying goals of AM - Spiritual, Educational
and Community Development
Spiritual-Development must remain a dominant reason for our
involvement anywhere and should be interpreted to include all aspect,,,,
of a balanced spiritual growth. We must staff institutions and design
management systems that not only allow but encourage our personnel to be
active in the integrative care of the whole person- This includes a
complete understanding and sharing of the liberating and ennobling power
of the gospel. While relationships with governments and non-church
donors requires a careful and ethical balance of service and witness, we
should always keep spiritual development as a fundamental commitment.
Educational Development of the local people includes a commitment to
regular academic programs as well as continuing education of staff and
others. Development of quality training programs at appropriate levels
should once again be a hallmark of SDA health services. This will not
only provide valuable staff for our own institutions, but also permeate
the rest of the health care services in the country with our philosophy
and caring approach. Staffing, equipping, and maintaining educational
programs is expensive, requiring support linkages with similar
educational programs elsewhere. Plans are under consideration for
establishing training programs at Davis Memorial and Gimbie. Continuing
education for our own staff, at all levels, as well as employees of
other organizations, is another valuable contribution that should
distinguish our system.
The third goal is Community Development. We must look beyond our four
walls to the communities around us. In too many of our institutions,
people are dying from common preventable diseases within sight of our
compounds, just as they have for generations. Many community programs
can be developed that attract external funding and create a positive
influence for miles around. We simply must avoid being so caught up in
the unending crises of the clinical world, that we neglect the long term
impact of community education and initiatives.
This triple commitment to Spiritual, Educational, and Community
Development must be supported by solid clinical, programs and effective
management systems. The core business of AM is health and we must
maintain quality at an appropriate technology level. Each country must
also move toward a certain level of financial self-sufficiency. While it
is appropriate and necessary to concentrate extra resources during the
reestablishment phase, strategies for cost recovery and internal
self-sufficiency will be built into each strategic plan. This is more
difficult in some locations and economies than in others. Eventual
sharing of resources, including financial, may be required if the
broader objectives are to be met.
In summary, I would reiterate the enormity of the challenge ahead. Even
the most far-sighted among us has trouble knowing where this will lead.
We are clear, though, that our reasons and objectives are consistent
with. Christ's mandate to all Christians to teach, preach and heal. We
earnestly covet the interest, input, and support of our alumni. Some may
have a particular area or institution in which they are most
-interested. We will need prayers, funds, personnel and assistance from
many, in more than token amounts, to accomplish these objectives. While
the war stories of the past are too often true (and some will need to
share them again) it is time now to move boldly into the future with
hope and optimism